Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as coffee, supplements, strips, etc), custom products (such as special orders or personalized items), and personal care goods (such as soaps).

Unfortunately, we cannot accept returns on sale items or gift cards.

Please contact us at sales@divemastercoffee.com with any questions about our return policy.